FAQs · Vivify Body & Co. Aesthetics

Answers, before you book.

Everything you need to know about consultations, booking policies, treatments, home care and payment. Pick a topic to jump straight there.

01

Getting started.

Every client journey begins with a consultation, so we understand your skin before recommending anything.

Consultation options
What should I book as a new client?

As a new client, start with a consultation. You can choose a Virtual Consultation ($150), an In-Person Consultation ($225) or a Consultation + Customized Facial ($350).

The Consultation + Facial lets us complete an in-depth analysis during your first treatment, which gives more detailed findings for your treatment plan.

Which consultation is right for me?
  • Virtual ($150): professional guidance from anywhere, with a skin assessment, treatment roadmap and home care recommendations.
  • In-Person ($225): a 1-on-1 skin assessment at the Brooklyn studio and the required first step for in-office services.
  • Consultation + Customized Facial ($350): the most comprehensive first visit, with your first facial in the same appointment.
  • Laser hair removal: laser consultations start at $100.
Is my consultation fee credited toward treatment?

Virtual and In-Person Consultations are fully credited toward your treatment plan if you move forward. The Consultation + Customized Facial is an all-inclusive service with treatment performed at your visit, so it isn't credited toward future services. Consultation credit applies to treatment services only.

Why do new clients commit to a minimum of 4 treatments?

Great question! Healthy, beautiful skin usually takes more than a single treatment. As corrective skin specialists, we design treatment plans that work best as a series, with adjustments at each visit based on how your skin is responding.

Committing to your plan upfront helps you reach your results sooner and keep them over time. Your sessions are purchased at your consultation, and treatment appointments can be booked once payment for your plan is complete. Financing is available.

Can I book a treatment without a consultation?

For new clients, a consultation is the first step. It makes sure we recommend the right treatments for your skin.

Who do you treat?

We provide gender-neutral, inclusive care for adults 18 and older, for every skin type and tone. Treating acne and hyperpigmentation in melanin-rich skin is one of our specialties.

Where are you located?

We're at 117 9th Street, Suite 107B, Brooklyn, NY 11215, by appointment only. Clients often travel from Manhattan, Queens and even out of state. Virtual Consultations are available anywhere.

Who performs my treatments?

Every consultation and treatment is performed by YaYa, Licensed Esthetician & Acne and Age Management Specialist. Meet YaYa.

02

Booking & policies.

A few simple policies keep the schedule running smoothly for every client.

Client consent & policies
Is there a booking fee?

Yes. In-person services are reserved with a 50% booking fee, and the remaining balance is due at checkout. Virtual Consultations are paid in full at booking.

Can I reschedule or cancel?

Yes, up to 48 hours before your appointment. Please reach out as early as you can so we can offer the time to another client.

Are booking fees refundable?

Booking fees are non-refundable.

What happens if I'm running late?

If you arrive more than 10 minutes late, a $20 late fee applies. Once you're more than 15 minutes late, your appointment is cancelled.

How do I book?

Start by booking your consultation online. If you have questions first, call (929) 491-0048 or email [email protected].

03

Treatments.

Facials, chemical peels, laser hair removal and Jet Plasma, each built into a plan for your skin.

Find your starting point

General

How many sessions will I need to see results?

Many clients notice improvement after their first session. For transformative, lasting results, a minimum of 4 sessions is required, especially for Jet Plasma and chemical peels. Your exact plan is set at your consultation.

Facials

What is a Customized Facial?

A results-driven facial adjusted at every visit for acne, hyperpigmentation or aging skin. It may include extractions, exfoliation, dermaplaning and LED light therapy. A Customized Facial is $275 and a Back Treatment is $325 for returning clients. Learn about facials.

Chemical peels

Why can't I get a peel as a new client?

Peels are serious treatments that require your skin to be properly prepped first. Skipping that step can compromise the skin's healthy barrier and cause excessive scabbing, so peels are offered once your skin is ready.

How much are chemical peels?

Level 1 is $275, Level 2 is $300 and The Perfect Derma Peel starts at $425. Your level is chosen based on your skin and goals. Learn about peels.

Laser hair removal

Is laser hair removal safe for my skin tone?

Yes. We use the Cutera Excel HR, and its 1064nm Nd:YAG wavelength is designed for deeper skin tones. It's safe for Fitzpatrick types I through VI.

How many laser sessions will I need?

Most clients need 6 to 8 sessions. Coarse hair and underlying conditions such as PCOS may require more. Sessions are priced by area, from $95 (extra small) to $300 (extra large), or $1,095 for Full Body. See laser pricing.

How do I prepare for laser?
  • Shave the area 24 hours before your appointment
  • Don't tweeze or wax for 4 weeks before
  • Avoid sun exposure and tanning
  • Stop prescription topicals and retinoids 1 week before
  • Stop AHAs, BHAs, physical exfoliants and benzoyl peroxide 72 hours before
  • Arrive with clean skin: no cream, oil, sunscreen, deodorant or makeup on the area

Jet Plasma

What is Jet Plasma?

A non-invasive treatment that uses cold plasma energy to stimulate collagen, tighten skin and improve acne, hyperpigmentation, scarring and texture. Sessions take 15 to 30 minutes with about 12 hours of downtime.

How much does Jet Plasma cost?

Packages start at $1,900 for 4 sessions, since each treatment tip is made for 1 client and lasts across 4 to 6 sessions. For returning clients, Jet Plasma + Level 1 Peel is $550 and Jet Plasma + Level 2 Peel is $600. Learn about Jet Plasma.

04

Home care & products.

What you do between visits matters as much as what happens in the treatment room.

Shop home care
How do I find my home care instructions?

Home care instructions are emailed to you before and after your appointment, so you always know how to prep and how to care for your skin afterward.

Do I need to buy professional home care?

Home care is what keeps your progress going between visits. Your routine is matched to your treatment plan. Clients interested in advanced services such as chemical peels should expect to invest in professional home care to prep the skin.

Can my consultation fee go toward products?

No. Consultation credit applies to the treatment services in your personalized plan.

What if my skin reacts after a treatment?

Follow the aftercare instructions in your email, and contact us right away at (929) 491-0048 or [email protected] with any unusual reaction or concern.

05

Payment.

Flexible options so you can start the plan your skin needs.

See payment plans
Do you offer payment plans?

Yes. Financing is available through Cherry, Affirm and Afterpay. All options are subject to approval and terms vary. Learn more.

Will checking if I qualify affect my credit?

Cherry uses a soft credit check, so checking if you qualify has no impact on your credit score. Get pre-approved with Cherry.

Do you accept insurance?

Health insurance is not accepted for esthetic services at this time.

Can I use my HSA or FSA card?

Yes. HSA and FSA cards with a Visa, Mastercard or American Express logo are accepted for eligible services.

Ready to begin?

Your plan starts with a consultation.

We'll assess your skin, answer every question and build a treatment plan made for you.

Book a Consultation